FAQ

Answers to the questions we hear most.

Orders ship within 1–2 business days and typically arrive in 3–5 business days anywhere in the US.

Yes — free standard shipping on all orders over $50. Orders under $50 ship at a flat $5.

You can return unused items in their original packaging within 30 days of delivery for a full refund.

Visa, Mastercard, and PayPal, all through secure, encrypted checkout.

Once your order ships you’ll get a tracking number by email, and you can view it anytime under Order Tracking in your account.

Use our Contact page or email hello@bayanshop.org — we reply within one business day.